Introduction to our Maintenance and Monitoring service
We’re proud to continuously provide you with the best possible customer support from the initial design stage, throughout your installation and beyond. Accompanied by our routine maintenance packages and 24-hour monitoring service, we’re confident we can keep your business safe with our unbeatable after-sales care.
Our remote monitoring control room is also an NSI Gold-approved alarm receiving centre (ARC) that provides a 24-hour alarm and CCTV monitoring service. It operates to the highest industry requirements and is accredited to British, European and ISO Standards, providing you with a lower-cost, complete safety solution that doesn’t compromise on the security of your business
Operating 24/7, 365 days a year through the latest communications technologies, our Category 2 NSI Gold Standard certified Alarm and Video Receiving Centre, Connect Monitoring, works alongside the Emergency Services to protect your property and people.
Monitoring can also be tailored to comply with local fire authority requirements. Reduce false alarm call outs, provide notification of a confirmed fire alarm or a fire alarm with a sleeping risk.
By investing in alarm monitoring, you receive the peace of mind that your business is always protected day and night, with the emergency services on hand much faster to save lives, assets and buildings.
Our Partners
Key Benefits
Personalised service
From contact to completion, our service is tailored to your individual requirements, ensuring the systems you choose are reliable, expertly chosen by your dedicated Account Manager and customised to your needs – both now and in the future.
Industry experts
Our team of experienced surveyors, designers and engineers use their vast industry knowledge, commitment to excellence and advanced life safety and security systems experience to execute every project with precision, professionalism and care.
Legal compliance
We store all your important documentation and certification for you, ensuring your organisation is legally compliant, and giving you access to all the information you need – all in one place, at all times – utilising our Customer Portal.
24/7 support
Our team will monitor your systems 24/7, delivering responsive, dependable support, resolving faults to the highest standard and providing access to live updates via our Customer Portal – giving you peace of mind that your business is always fully protected.
Product Features
Latest Technology
False Alarm Management
VSS Solutions
Our Accreditations
Book Your Free Survey & Quote
Take advantage of a free, no-obligation consultation and quote today. One of our dedicated team members will listen to your needs and recommend the best system for your business.
Contact us today
Want to take advantage of a Free Survey or discuss a customised solution for your premises? The friendly team at Kelida Solutions is ready to assist you. We value our approachable, responsive and professional customer service and will always do what we can to help, no matter what.
